How do I register

FAQ About Using the Program

How do I register?

There are two ways of registering.

A. Register through the website and pay through PAYFAST or EFT:

This is recommended for parents or guardians who would like to keep track of the learner’s progress. Please note: The parent/guardian and learners each need their own email addresses.

The process:
  • Click on REGISTER on the homepage
  • Select No to Do you have a voucher number?
Step 1: Parent/Guardian Details
  • The parent/guardian’s email address will be their username and they choose their own password.
  • Parent/Guardian do not have access to the lessons.
Step 2: Learner Details
  • A parent can register up to 3 children.
  • Please note: Each learner must have a unique email address different from that of the parent. If learners do not have an email address, they can sign up at Gmail, Yahoo, etc. for a free email address.
  • The learner’s unique email address will be their username and they choose their own password.
Step 3: Summary
  • In this step, you will see a summary of your registration details.
  • Click next.
Step 4: Payment

You have two payment options.
  • If you prefer Payfast, click on Proceed to Payfast which will re-direct you to the PAYFAST website. Payment can be done from a credit card or as a direct transfer from your bank.
  • If you prefer to make an EFT payment, exit the website and email us at requesting our direct banking details. As soon as proof of payment is received, we will activate your subscription.

B. Registering with a voucher:

Vouchers can be purchased for own use by mature learners, or as a way to sponsor a learner. Using this method, only one email address is required. Payment is done directly to us via EFT or cash deposit at an FNB ATM.

The process:
  1. To purchase a voucher:
  • Email stating your name, the type (1, 3, 6, 9, or 12 months) and a number of vouchers.
  • We will email you our banking details.
  • Make a payment and email us the proof of payment.
  • We will send you the voucher number(s).
  1. Registering with the voucher:
  • Click on REGISTER on the homepage.
  • Select Yes to Do you have a voucher number?
  • Type in the voucher number and click Continue.
  • Learner details: Note the learner’s email address will be their username and they choose their own password.
  • Click on Voucher details. The system will check the validity of the voucher number and give you a summary of it.
  • Click on Redeem Voucher. You will now be registered on the system and will have immediate access to all lessons.
How do I renew my subscription?

A. If you have registered through the website and paid through PAYFAST/EFT originally:

For payfast payments:

  • The parent signs into his/her account. Remember your email address is your username, and if you have forgotten your password, you can request a new one. Please note: The new password email might be in your SPAM or Junk Mail folder.
  • Click on Renew Subscription
  • Proceed to PayFast and complete the transaction.
  • Send us an email to if you experience problems with this process.

For EFT payments:

  • Email us at requesting our direct banking details.
  • As soon as proof of payment is received, we will renew your subscription.

B. If you are a voucher user:

  • Email us at requesting our direct banking details.
  • As soon as proof of payment is received, we will extend your voucher.
How do I select a lesson?
  • Click on Available Lessons
  • Click on your Grade
  • Click on the Section you require
  • Click on the Topic you require
  • Select what Lesson you want to do
How do I complete a lesson?
  • Make sure you have a pen, workbook and calculator.
  • Click the play button to start the video.
  • After completing a video, study the Notes.
  • Make a personal summary in your workbook.
  • Test Yourself.
  • Click on Answers and work through the detailed memorandum as another learning opportunity.
How do I complete a test?
  • For each question, you need to choose the correct answer from a list of options.
  • At the end of the test, click Mark the Test.
  • Tests are marked immediately and the score is given as a percentage.
  • Questions are weighted, which means they do not all count the same number of marks.
  • You can click on the Questions to see which ones you have answered correctly (green) and which ones you have answered incorrectly (red).
  • After a test has been completed and marked, you can view the fully worked-out solutions.
  • The score for each test is recorded in the Progress Report.
  • If you have marked your test, but feel that you can do better, redo the lesson and/or test without looking at the answers.
What is the progress report?
  • Each time you do a test, your result is recorded.
  • Your latest result will appear at the top.
Useful tips:
  • Always use a pen, workbook, and calculator when doing lessons and tests.
  • It is best to use headphones when listening to lessons to improve concentration.
  • It is best to view lessons in Full-Screen mode.
  • Pause, rewind, and repeat lessons as often as you like.
  • You may need to listen to some lessons more than once.
  • Don’t believe that you cannot do Physical Science if you don’t get it right the first time!
  • When doing tests, work out each answer using pen and paper.
  • Never guess answers when doing tests.
  • Study the worked-out answers carefully as this is an important part of the learning process.
  • If there are words that you do not understand, use the Dictionary.
  • Own summaries always help you to understand the work and remember it.
  • Remember, science is about understanding the theory before you can solve a problem.
  • You Can Do Science – just persevere!
What must I do if a lesson does not start?
  • After selecting a lesson, the message “Lesson Loading . . .” will appear.
  • Wait a few seconds and the lesson will appear.
  • With slower internet connections this might take a little bit longer. In such cases, please be patient and wait for it to appear.
  • We recommend you view the lessons in Full-Screen mode.
What do I do if I find an error?

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